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Foundation→Found→Answered→Delivered→Paid

Step 3 · Answered · Sales

Customer profile

People, chats, projects and invoices on one page.

app.acme.com.sg / Sales / Customer profileDemo screen · example data

John Doe

Customer since Mar 2025 · 3 projects · S$41,000 billed · VIP
AIAccount agent
1 summary updated today1 next step suggested

Where we left off

AI
  • Signed the sales dashboard proposal, 1 Oct.
  • Deposit S$9,000 paid, 1 Oct.
  • Kick-off Monday 5 Oct, 10:00.
Next step Send the kick-off agenda by 3 Oct

People

NameRoleChannel
John DoeOperations directorWhatsApp
Anna SvenssonFinanceEmail
Paul MartinSales leadWhatsApp

Projects

ProjectStageValue
Sales dashboardScopeS$24,000
WhatsApp agentLiveS$12,000
WebsiteLiveS$5,000

Timeline

1 OctDeposit received · S$9,000
30 SepProposal signed · email
24 SepWalkthrough · 45 min
18 SepReferred Mario Rossi

How it works ↓

The screen

What it does

What your team and the agents do on this screen.

  1. 01One pagePeople, chats, projects, events and invoices.
  2. 02Where we left offSummary and to-dos, written by the agent.
  3. 03Stale alertWhen nothing has happened for 30 days.
  4. 04Activity logEvery staff and agent action, in one feed.

Analytics

What it measures

Reported on the screen and in the morning brief.

Customer timeline
First chatProposalProject liveRepeat order
  1. 01Time since last contact
  2. 02Open to-dos
  3. 03Projects and invoices over time

Accurate data

How we keep it right

Every number traces back to where it came from.

  1. 01SourcedEach summary point links to the message it came from.
  2. 02Cleaned nightlyDuplicates merged, phone formats fixed, gaps flagged.
  3. 03LinkedPeople are linked to their company.
Every workflow is custom built for you.WhatsApp us